This online shop is using cookies to give you the best shopping experience. Thereby for example the session information or language setting are stored on your computer. Without cookies the range of the online shop's functionality is limited. If you don't agree, please click here.

Right of Withdrawal

Right of withdrawal


Revocation overview

1. Terms and conditions
2. Revocation instructions / right of revocation
3. Consequences of revocation
4. Withdrawal form example
5. Revocation for delivery to non-EU countries
6. Further information on revocation

1. Right of withdrawal
(Right of revocation, revocation instruction, revocation form example for the online shop www.sportfabrik-leipzig.de)

The buyer, who is a natural person and concludes the legal transaction with SPORTFABRIK, owner Anja Schneider, primarily neither for his commercial nor self-employed activity (consumer in the sense of § 13 BGB) has the following right of withdrawal within the European Union. This does not apply if the subject of the order is the delivery of items made to customer specifications (including textile prints) or which are clearly tailored to the personal needs of the customer.

Back to overview

2. Revocation instructions / revocation right

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last parts of the corresponding order.

In order to exercise your right of withdrawal, you must contact us:

SPORTFABRIK
Inh. Anja Schneider
Jacobstrasse 1
04105 Leipzig
Saxony
Germany
Phone: +49 341 99 38 97 90
Fax: +49 341 99 38 97 92
Email: mail@sportfabrik-leipzig.de

You have to inform us explicitly (e.g. a letter sent by post, a fax or an email) about the decision to revoke this contract.

For this purpose, we always include a sample revocation form with your order, which you can, but don’t have to use.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Back to overview

3. Consequences of the revocation

If you revoke the purchase agreement, we shall reimburse you immediately, and not later than fourteen days from the date on which we received notice of your revocation of the agreement, all payments we have received from you, including delivery charges (excluding additional charges arising from your choice of a different type of delivery other than the cheapest standard delivery offered by us).

This refund will generally be made using the same payment method you used for the original transaction, unless otherwise explicitly agreed with you; in no event will you be charged for the refund. We may refuse a refund until we have received the return or until you have provided proof that you have returned the items, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. The deadline is met if you dispatch the return before the expiry of this period of fourteen days.

For an order value of 40.00 € or more, the return within Germany is free of charge for the buyer if a return receipt is used. This is either included in the package, can be generated via link from the invoice mail or can be requested from us by telephone. If our return receipt is used for the return of goods with a value of less than 40,00 €, we will charge you 4,95 €.

You only have to pay for any loss in value of the goods if this loss is due to handling of the goods that is not necessary for testing their condition, properties and functions.

Back to overview

4.Sample withdrawal form as PDF (German)

Back to overview

5. Right of withdrawal for deliveries to non-EU countries

We also offer you our right of withdrawal if you order from the USA, Australia, Japan, Africa or the rest of the world. The same rights, obligations and deadlines apply with the following restrictions:

- the refund of the shipping costs for the delivery is not possible in this case
- the costs for the return, regardless of the value of the return, have to be paid by you
- we will not refund any customs duties for the return shipment that may be incurred

Back to overview

6. Further information and help on the right of withdrawal

You are worried about the customs regulations of your country or want to know more? We will be happy to help you and explain the respective conditions to you briefly, comprehensibly and transparently.

You can also find all information about shipping laws within the European Union here:

https://europa.eu/youreurope/citizens/consumers/shopping/index

Back to overview
* incl. tax, plus shipping